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Customers to don't get email activation

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Customers to don't get email activation

Postby coolio » Mon Jun 13, 2011 12:39 pm

Good day please why is it that customers to don't get email activation sent to them.
coolio
 
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Re: Customers to don't get email activation

Postby admin » Tue Jun 14, 2011 12:05 pm

There are can be several reasons.

1) The emails is sent only in the regime "Activation by user" in Admin panel - .Settings - >Sign up

2) Admin panel -> Settings -> Site settings -> 'From' email must be like noreply@yourdomain.com

yourdomain.com is a domain where the script is installed.

3) Maybe your client has a spam filter
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Re: Customers to don't get email activation

Postby coolio » Tue Jun 14, 2011 2:43 pm

Even when i when tell a friend is been sent i get this message "Thank you. Your message has been sent." and yet the friends don't get an email notification. what could be the problem. how can i adjust this in the script.
thank you
coolio
 
Posts: 22
Joined: Mon May 30, 2011 4:36 pm

Re: Customers to don't get email activation

Postby admin » Wed Jun 15, 2011 9:02 am

It means that you have problems with php mail() function on the hosting. Maybe it is disabled.
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Re: Customers to don't get email activation

Postby coolio » Wed Jun 15, 2011 11:07 am

how can i remove Results: 1, and how can i edit articles on what i want to see and how do i remove user publication and edit tools
coolio
 
Posts: 22
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Re: Customers to don't get email activation

Postby fryjool » Tue Jun 18, 2013 10:20 pm

Good day, I'm having the same issue when I use "Tell a Friend" because no email is sent. But other email notifications like user notifications and newsletter are working fine, What could it be?
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Joined: Fri May 31, 2013 6:21 pm

Re: Customers to don't get email activation

Postby admin » Wed Jun 19, 2013 1:41 pm

There can be a spam filter on the mail server where you send the 'tell a friend' email.
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